FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

Can I swim and shower with my earrings?


Although polymer clay is water resistant, avoid contact with water and remove before sleep. Metal components may tarnish over time if exposed to water, humidity and oil from the skin, but can be easily cleaned with a soft jewelry cloth and/or tarnish remover.




How do I take care of my earrings?


All items are made of polymer clay, which is a water-resistant, super light material. Pieces are delicate and should not be bent or dropped. Make up or other dirt can be removed from clay earrings by GENTLY going over dirty spots with a q-tip dipped in rubbing alcohol. Metal components may tarnish over time if exposed to water, humidity and oil from the skin, but can be easily cleaned with a soft jewelry cloth and/or tarnish remover. As with most jewellery, keep away from perfumes, nail polishes, hairspray or any other solvents as it can cause damage over time. Keep earrings from direct heat or very hot/humid places. Keep away from children as the small pieces could be ingested.




The material


These earrings are made from polymere clay components making them so lightweight and enjoyable to wear all day long - your lobes will thank you! The post of the earrings are made from stainless steal, and the backs from transparent rubber, perfect for sensitive ears.




How long does it take for an order to be delivered?


Over 75,- we send your order with track and trace, orders with a lower amount will be send by flat rate airmail shipping. Your order fits in the mailbox (or through the slot in the door) and you do not need to sign for the package. Orders can be guaranteed by the mailbox if it meets the requirements that PostNL sets to letterboxes. It means that the free opening of the slot must be at least 265 mm long and 33 mm wide. If there is a space behind the insertion slot where the post may fall, its dimensions must be at least 270 mm x 150 mm x 380 mm (W x H x D).

We ship with the local post service in your country for highest accuracy and speed. Delivery takes around 2-4 business days in the Netherlands and international orders around 5-10 business days. Track your order over €75,- with your track and trace code. We make use of local postal services with every order below that amount, so in that case we can't give you an exact delivery date.




Do you ship worldwide?


At the moment we ship within the Netherlands, to Belgium and France.




How is the jewellery produced?


Each pair of earring is individually hand made with love and care, each pair is unique! Small imperfections you could sometimes notice are perfectly normal. Please note the image shown may not be the exact pair that you will receive. Patterns and colours may vary slightly with items that have multiples.




Is it possible to request a custom order?


If you see a model of earring that you like but would love in a different color, please do not hesitate to contact us at info@wattlesanddaisies.eu. We would love to discuss this project with you. All custom made orders are charged 5 euros more than the regular price per pair of earring.




Can I return my items?


Earrings can unfortunately not be returned or exchanged due to hygienic reasons.




How do I track my order / What's my Track & Trace?


Shipping with track and trace is free for orders over €75,- You can find your track and trace code and the instructions in an e-mail after we prepared your order. Orders below the amount of €75,- are shipped with the local post service in your country for highest accuracy and speed. Check the shipping time through this link >

Delivery Times




I have a shop and want to be a wholesale customer, is that possible?


We carefully consider our retail partners to ensure that there is alignment of company values and store aesthetic. It is our goal to be a major contributor to the success of every partner we work with. If you are interested in learning about partnering with Wattles & Daisies in a wholesale relationship please please contact us at info@wattlesanddaisies.eu. Our min. order amount is € 250,00.