THE MOST COMMON QUESTIONS
Frequently asked questions
Can I swim and shower with my earrings?
Although polymer clay is water resistant, avoid contact with water and remove before sleep. Metal components may tarnish over time if exposed to water, humidity and oil from the skin, but can be easily cleaned with a soft jewelry cloth and/or tarnish remover.
How do I take care of my earrings?
These earrings are made from polymere clay components making them so lightweight and enjoyable to wear all day long - your lobes will thank you! The post of the earrings are made from stainless steal, and the backs from transparent rubber, perfect for sensitive ears.
How long does it take for an order to be delivered?
Over 75,- we send your order with track and trace, orders with a lower amount will be send by flat rate airmail shipping. Your order fits in the mailbox (or through the slot in the door) and you do not need to sign for the package. Orders can be guaranteed by the mailbox if it meets the requirements that PostNL sets to letterboxes. It means that the free opening of the slot must be at least 265 mm long and 33 mm wide. If there is a space behind the insertion slot where the post may fall, its dimensions must be at least 270 mm x 150 mm x 380 mm (W x H x D).
We ship with the local post service in your country for highest accuracy and speed. Delivery takes around 2-4 business days in the Netherlands and international orders around 5-10 business days. Track your order over €75,- with your track and trace code. We make use of local postal services with every order below that amount, so in that case we can't give you an exact delivery date.
Do you ship worldwide?
At the moment we ship within the Netherlands, to Belgium and France.
How is the jewellery produced?
Is it possible to request a custom order?
If you see a model of earring that you like but would love in a different color, please do not hesitate to contact us at email@example.com. We would love to discuss this project with you. All custom made orders are charged 5 euros more than the regular price per pair of earring.
Can I return my items?
Earrings can unfortunately not be returned or exchanged due to hygienic reasons.
How do I track my order / What's my Track & Trace?
Shipping with track and trace is free for orders over €75,- You can find your track and trace code and the instructions in an e-mail after we prepared your order. Orders below the amount of €75,- are shipped with the local post service in your country for highest accuracy and speed. Check the shipping time through this link >
I have a shop and want to be a wholesale customer, is that possible?
We carefully consider our retail partners to ensure that there is alignment of company values and store aesthetic. It is our goal to be a major contributor to the success of every partner we work with. If you are interested in learning about partnering with Wattles & Daisies in a wholesale relationship please please contact us at firstname.lastname@example.org. Our min. order amount is € 250,00.