SHIPPING & RETURNS

SHIPPING POLICY

SHIPPING COSTS

The shipping costs are €4.10 per order for the Netherlands, €4.65 per order for Belgium and France| Flat rate shipping 

The shipping costs are free over €75,- per order | Track and Trace code included

 

DELIVERY

Orders can be guaranteed by the mailbox if it meets the requirements that PostNL sets to letterboxes. It means that the free opening of the slot must be at least 265 mm long and 33 mm wide. If there is a space behind the insertion slot where the post may fall, its dimensions must be at least 270 mm x 150 mm x 380 mm (W x H x D).

It is possible that the order is delivered in multiple packages so that they can be delivered at home.

Orders outside the Netherlands are sent by parcel post, unless the order fits into one letterbox package.

 

DELIVERY TIME

Your order will be prepared for you after receiving the payment. Pre-orders are delivered as quickly as possible and have a maximum delivery time of one month. Exceeding any delivery term will never entitle you to compensation. We are not responsible for delays by PostNL or any other Post service.

 

We ship internationally by PostNL. The international delivery duration varies per country. You can check them here. We are not responsible for the rights, taxes and other import charges and costs.

 

Free shipping applies to orders from €75,- and above. 

RETURN & EXCHANGE POLICY

Earrings can unfortunately not be returned or exchanged due to hygienic reasons.