PRIVACY POLICY

SECTION 1 - WHAT INFORMATION DO WE COLLECT, AND WHAT DO WE USE IT FOR?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal data you give us such as your first name, last name, address, country, email address. 

 

When you browse our store, we also automatically receive your computer’s internet protocol (ip) address in order to provide us with information that helps us learn about your browser and operating system. We also remember what items you put in your bag. 

 

Email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates.

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PERSONAL DATA THAT WE PROCESS

 

Wattles & Daisies processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:

 

First and last name 

Sex 

Date of birth 

Birthplace 

Address data 

Telephone number 

E-mail address 

Other personal data that you actively provide, for example by creating a  profile on this website, in correspondence and by telephone 

Location data 

Information about your activities on our website 

Information about your surfing behavior across different websites (for example because this company is part of an advertising network) 

Internet browser and device type 

Bank account number

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WATTLES & DAISIES PROCESSES YOUR PERSONAL DATA FOR THE FOLLOWING PURPOSES:

 

Handling your payment 

Sending our newsletter 

To be able to call or e-mail you if necessary to carry out our services

To inform you about changes to our services and products 

To offer you the opportunity to create an account

To deliver goods and services to you

Wattles & Daisies analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Wattles & Daisies also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

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SECTION 2 - LEGAL BASIS

 

When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we use it to be able to complete those actions only and for no other purposes. 

 

Providing this information is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide this personal data. if you do not provide a valid delivery address, we cannot complete your order, and if you do not provide a valid email address, we cannot provide you with status updates about your order. 

 

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SECTION 3 - WIX.COM AND OTHER THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

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WIX.COM

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. they provide us with the online e-commerce platform that allows us to sell our products and services to you. 

 

For more information, you may want to read Wix.com's privacy statement. 

 

 

 

PAYMENT PROVIDERS 

 

If you choose a direct payment gateway to complete your purchase, then Wix Payments stores your credit card data. it is encrypted through the payment card industry data security standard (pci-dss). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.  

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

 

 

Wix Payments

 

Wix Payments processes all payments except for Paypal payments. When placing an order on our website Wix Payments uses your name, address and email for the invoices and transaction.

 

 

 

HELLO DIALOGUE

 

If you accept marketing your name and email address will be shared with Wix.com. We use this platform to send newsletters. 

 

 

 

BACK IN STOCK

 

We use back in stock to send you product notifications, only with your consent. the email address that you provide will not be used for anything else but sending out product notifications that you signed up for.  

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SECTION 4 - HOW WE HANDLE YOUR INFORMATION

 

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SECURITY 

 

To protect your personal data, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

 

If you provide us with your credit card information, the information is sent encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

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HOW LONG WE KEEP PERSONAL DATA

 

Wattles & Daisies does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We retain your personal data for the following reasons: 

 

 

Wix.com  > personalise your shopping experience

Hello dialogue > sending our newsletters

Wix Payments > to process your payment

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SHARING OF PERSONAL DATA WITH THIRD PARTIES

 

Wattles & Daisies shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Wattles & Daisies remains responsible for these processing operations. In addition, Wattles & Daisies provides your personal data to other third parties. We only do this with your explicit consent.

 

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SHARING YOUR PERSONAL DATA  

 

We do not publish or sell your customer data.

 

We may disclose your personal data if we are required by law to do so or if you violate our terms of service. 

 

If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

 

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SECTION 5 - COOKIES 

 

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WIX.COM 

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Wix.com uses analytics and functional cookies. You can access more information about cookies here. Only Wix.com can store and read information based on these cookies. 

 

- TypeXSRF-TOKEN: Used for security reasons, for the duration of the session

- hs: Used for security reasons, for the duration of the session

- svSession: Used in connection with user login, stored for 2 years

- SSR-caching: Used to indicate the system from which the site was rendered, stored for 1 minute

- _wixCIDX: Used for system monitoring/debugging, stored for 3 months

- _wix_browser_sess: Used for system monitoring/debugging, for the duration of the session

- consent-policy: Used for cookie banner parameters, stored for 12 months

- smSession: Used to identify logged in site members, for the duration of the session

- TS*: Used for security and anti-fraud reasons, for the duration of the session

- bSession: Used for system effectiveness measurement, stored for 30 minutes

- fedops.logger.sessionId: Used for stability/effectiveness measurement, stored for 12 months

- wixLanguage: Used on multilingual websites to save user language preference, stored for 12 months

 

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SECTION 6 - YOUR RIGHTS 

 

You have the right to request access to your personal data that we process. You also have the right to:

 

- rectify incorrect personal data or erase it in certain circumstances. 

 

- restrict or object to the processing of your personal data.

 

- receive your data so that you can use it elsewhere (data portability). 

 

You also have the right to withdraw your consent at any time but we would like to point out that this does not affect the lawfulness of the processing before the date that you withdrew your consent. You can withdraw your consent by unsubscribing from our newsletter. 

 

Finally, you have the right to lodge a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us and we will tell you. 

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SECTION 7 - DUTCH DATA PROTECTION AUTHORITY - AUTHORITY PERSONAL DATA

 

We are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the dutch data protection authority against the processing of your personal data.